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Careers at Muditva

Muditva is an Association of Corporate, Organizations, Small & Medium Business, Compassionate Women & Men who Invest in People living Poverty and under accessed across India, So they can Unleash their Potential to earn a Livelihood to Provide for their families and enrich Country.

Imagine

What do you want in a job? Do you want more than a Pay check? At Muditva, you can discover potential you didn’t know you had, push your limits, turn your ideas into reality and make a real impact on the industry and the world. Just imagine what you could create.

Grow With Us

Discover the World of Innovation, Learning Growth & Equal Opportunities With Muditva. Explore Careers Across the Nation & be Part of Challenging Work Environment Beyond Boundaries.

Internships

You Can Make a Difference in Our World. Explore our International Internships Which offer an Exciting Opportunity to Develop your Skills and Contribute to finding best Solution to Digitally Backward and Poverty.

Our Current Vacancies

A Connected World Is Just the Begining!!.

The Design Consultant is responsible for client-facing design for Professional Services. He or she will work with UX Designer, Front End Development, QA & Project Management teams to create email, mobile and social campaigns using the Salesforce Marketin Cloud and Buddy Media Publishing Platforms. A positive, adaptable, entrepreneurial attitude and a passion to work in a collaborative, team-oriented environment are essential to work successfully with these partners.

The Design Consultant works with a variety of customers across many industries to conceptualize, create and optimize email, mobile, social and landing page designs. Designing for these unique environments requires strong, proven design talent and a deep knowledge of technical and user experience best practices in a variety of digital media.

Because a percentage of this work is in the email channel, understanding how HTML code renders across the many different environments is an important design consideration. The ability to hand-code HTML and a working knowledge of CSS are essential for this role. Knowledge and/or experience with modular frameworks and design for mobile devices (including responsive techniques) are a plus. Applications without a link to an online portfolio will not be considered.

Deliverables:

  • Emails
  • Facebook tabs
  • Youtube gadgets
  • Landing pages

Role breakdown:

  • 50% creating email/social mockups in Photoshop
  • 20% coding email templates and social pages
  • 20% consulting and solutioning directly with customers
  • 10% admin, team meetings

RESPONSIBILITIES:

  • Create mockups in Photoshop based on client branding assets for email, Facebook, YouTube, and websites.
  • Review creative directly with customer and fields feedback
  • Work closely with Front-End Engineers to assure design fits current platform functionality
  • Build creative designs (either in the form of Photoshop mock-ups or fully functional HTML)
  • Work with ExactTarget Marketing Cloud Production and Deployment teams to conduct rigorous internal testing for rendering & functional performance
  • Manage priorities and deadlines in a fast-paced environment

Project Coordinator

Job Purpose

The Project Manager oversees the planning, implementation, and tracking of a specific short-term project which has a beginning, an end and specified deliverables.

Primary Duties and Responsibilities

The Project Manager performs a wide range of duties including some or all of the following:

Plan the project

  • Define the scope of the project in collaboration with senior management
  • Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project
  • Determine the resources (time, money, equipment, etc) required to complete the project
  • Develop a schedule for project completion that effectively allocates the resources to the activities
  • Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
  • Determine the objectives and measures upon which the project will be evaluated at its completion

Staff the project

  • In consultation with the appropriate manager, recruit, interview and select staff and/or volunteers with appropriate skills for the project activities
  • Manage project staff and/or volunteers according to the established policies and practices of the organization
  • Ensure that personnel files are properly maintained and kept confidential
  • Ensure that all project personnel receive an appropriate orientation to the organization and the project
  • Contract qualified consultants to work on the project as appropriate

Implement the project

  • Execute the project according to the project plan
  • Develop forms and records to document project activities
  • Set up files to ensure that all project information is appropriately documented and secured
  • Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project
  • Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project
  • Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards

Control the project

  • Write reports on the project for management and for funders
  • Communicate with funders as outlined in funding agreements
  • Monitor and approve all budgeted project expenditures
  • Monitor cash flow projections and report actual cash flow and variance to senior management on a regular basis (monthly/bimonthly)
  • Manage all project funds according to established accounting policies and procedures
  • Ensure that all financial records for the project are up to date
  • Prepare financial reports and supporting documentation for funders as outlined in funding agreements Evaluate the project
  • Ensure that the project deliverables are on time, within budget and at the required level of quality
  • Evaluate the outcomes of the project as established during the planning phase

*Some Project Managers also have responsibilities for program Volunteers. See the profile for the Manager of Volunteers for a description of the related duties and responsibilities.

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Customer service managers ensure that the needs of customers are being satisfied. Their aim is to provide excellent customer service and to promote this idea throughout the organisation they work for.

They may work at various levels, from head office to the front end of the business and in most cases will be:

  • helping to develop and implement a customer service policy for an entire organisation;
  • finding ways to measure customer satisfaction and improve services;
  • managing a team of customer services staff;
  • handling face-to-face enquiries from customers. Roles vary widely and job titles in customer services management include:
  • customer care manager;
  • corporate services manager;
  • customer relationship manager;
  • customer operations manager.

In each of these roles, customer service managers are expected to understand and satisfy their customers' requirements and exceed their expectations if possible.

Typical work activities

Although the work varies, depending on the type and size of the employing organisation, typical activities are likely to include some or all of the following:

  • providing help and advice to customers using your organisation's products or services;
  • communicating courteously with customers by telephone, email, letter and face to face;
  • investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
  • handling customer complaints or any major incidents, such as a security issue or a customer being taken ill;
  • issuing refunds or compensation to customers;
  • keeping accurate records of discussions or correspondence with customers;
  • analysing statistics or other data to determine the level of customer service your organisation is providing;
  • producing written information for customers, often involving use of computer packages/software;
  • writing reports analysing the customer service that your organisation provides;
  • developing feedback or complaints procedures for customers to use;
  • improving customer service procedures, policies and standards for your organisation or department;
  • meeting with other managers to discuss possible improvements to customer service;
  • being involved in staff recruitment and appraisals;
  • training staff to deliver a high standard of customer service;
  • leading or supervising a team of customer service staff;
  • learning about your organisation's products or services and keeping up to date with changes;
  • keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

The Technical Artist acts as a bridge between the Artists and Programmers working on a game. They ensure art assets can be easily integrated into a game without sacrificing either the overall artistic vision or exceeding the technical limits of the chosen platform.

The role is a relatively new one for the games industry, but is becoming increasingly important as consoles and PC hardware becomes more complex.

Despite their technical knowledge, the Technical Artist works part of the art team, working closely with the Lead Artist and the Creative Director, as well as the Lead Programmers.

Their main areas of responsibility include setting up and maintaining the art production workflow, and making decisions about which art packages and tools a studio should use.

They are also charged with investigating new techniques and implementing them. The job often includes a teaching element, with the Technical Artist sharing their knowledge via training and mentoring sessions with other Artists.

The Technical Artist is not typically directly involved in the creation of game art assets. Instead they act in more of an advisory position, setting up the systems of production as well as dealing with problems as they arise.

One large part of the job involves keeping up to date with changes in technology, both hardware and software, as well as new techniques. They are expected to be able to create custom tools to improve the efficiency of their team. This is usually carried out using the scripting languages included in the main modelling and animation packages.

They oversee work in response to feedback or debugging complex assets such as character skeleton rigs and skinning systems. They also research and oversee the implementation of rendering techniques such as normal and specular maps, particle systems and pixel shaders.